Leadership Series: Customer Experience Redefined with Rachel Slade
Clayton Utz 333 Collins Street, Melbourne, VIC, AustraliaOverview Customer experience is evolving. Far from simply how well our customers are “served”, CX now is now a key input to decision making across technology, operations, process flow, customer service, marketing and even finance and risk management. Join us in conversation with one of Australia’s most respected leaders as we explore emerging industry trends […]